F.A.Q.
Q: What are your hours of operation?
Office hours are 8 am to 5 pm Monday through Friday. Martin Services, LLC carpenters are available for projects by appointment. We are closed Sundays for rest and recuperation. We are also closed on National holidays.
Q: Do your fees include materials?
No. Any materials purchased by Martin Services, LLC for your job will be added to your invoice.
Q: Do you do commercial property work?
Yes. Martin Services, LLC works with businesses on a per project basis. There is no need to set up an account with us, simply call when you need our help.
Q: What methods of payment do you accept?
We accept cash, personal checks, American Express, Master Card and Visa.
Q: When do the charges for my project begin?
The billed time begins when the carpenter arrives to the job and ends when he completes the job or leaves for the day.
Q: Do you require payment in advance?
Martin Services, LLC requires payment to be made in full upon completion of the job. Any job to exceed $750.00 will require a deposit of 1/3 at the start, 1/3 at the mid-point of the job, and the remaining balance upon completion of the job.
Q: Do you give free estimates?
Yes. Certain types of jobs will require an estimate. We take every measure to keep costs within the estimate. However, costs can be either higher or lower and will be billed accordingly. Martin Services, LLC will keep the client informed as to the progress of the work. "Honey-do" lists (a variety of small jobs) do not require an estimate. It is impossible to properly estimate this kind of work. We do not give estimates for small jobs or over the phone estimates.
Q: Do you sub-contract any of your work?
No. All carpenters are employees of Martin Services, LLC and have passed a National background check.
Q: Are you insured?
Yes. Martin Services, LLC carries full liability coverage, worker's compensation insurance and a surety bond on all carpenters
.